Privacy Policy

Privacy Policy for Fleet Collision Services

Introduction

Welcome to http://fleet-collision-services.dentrepair-talk.com (referred to as “Fleet Collision Services” or “we,” “us,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy details our practices regarding the collection, handling, and disclosure of personal data in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) from the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA)/California Consumer Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales and Service Protection Act (UCPA)
  • Connecticut Consumer Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protected Data Privacy Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  • Our website at http://fleet-collision-services.dentrepair-talk.com
  • All applications and services offered through our platform
  • Any third-party applications or services linked from our site (please note that these external platforms have their own privacy policies)

Processing Activities

This policy outlines the actions we take when users:

  • Utilize our applications and services as authorized users.
  • Visit our website(s) linked to this Privacy Policy.
  • Engage with us through communications such as newsletters, emails, phone calls, or texts/SMS messages.

Personal Data Collection

We collect various types of personal information from our users, including:

  • Account Information: Details required to create and manage user accounts.
  • Payment Information: Data needed for processing payments, such as credit card numbers and billing addresses.
  • Financial Information: Financial records related to transactions and services provided.
  • Purchase Information: Details about products or services purchased from us.
  • Mobile Device Identifiers: Unique identifiers associated with mobile devices used to access our services.
  • Location Data: Information about a user’s geographical location, collected when they interact with our website or applications.
  • Feedback and Reviews: Comments, suggestions, and ratings provided by users.
  • Social Media Information: Data obtained from social media platforms when users connect their accounts to our services.
  • Product Interest: Information about products viewed, searched for, or purchased on our platform.

We gather this data through various methods: user input forms, account settings, browsing activities, analytics tools, and third-party service providers.

Cookies

Fleet Collision Services uses cookies to enhance user experience and analyze website traffic. Cookies are small text files stored on your device by our website or applications. They are categorized as follows:

  • Strictly Necessary: Essential for navigating our site and using its core features.
  • Preference: Save user preferences, such as language settings or display choices.
  • Analytics: Collect aggregated data about visits to improve our website’s performance.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary for the fulfillment of the purposes for which it was collected, or as required by applicable laws. Once the retention period expires, or when the purpose is achieved, we securely delete or anonymize the information.

Security Measures

To protect your personal data, Fleet Collision Services employs robust security measures, including:

  • Encryption of sensitive data during transmission and storage.
  • Engaging secure third-party processing providers who adhere to strict privacy standards.
  • Implementing access controls and employee training to safeguard personal information.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If we learn that a child has provided us with personal data, we will take steps to delete such information from our systems as quickly as possible.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data, including:

  • Access, rectification, and erasure of your data.
  • Right to restrict processing or object to certain uses of your data.
  • Right to receive a portable copy of your data in a commonly used format.
  • Right to withdraw consent without affecting the lawfulness of processing based on consent before its withdrawal.
  • Right to file complaints with relevant supervisory authorities and seek redress for privacy violations.

To exercise these rights, please contact our Data Privacy Team using the details provided below. We will respond to your request within a reasonable timeframe.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on our website with an updated effective date.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding your data privacy, please contact us:

  • Email: [email protected]
  • Mail: Fleet Collision Services, [Address], [City, State, ZIP Code]